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Time rules for service planning

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Time rules are used to define what daily hours should be booked to an engineer’s job when planning the job. They are also used when splitting the daily hours that the engineer has reported for the job. For example, the start time can be 07:00, the stop time 19:00, with overtime paid from 07:00 until 08:00, and from 17:00 until 19:00. Hours in between are normal time.

It is possible to define different rules for normal days and public holidays and to define rules for the customer (what the customer will be charged) and the engineer (what will be transferred to the payroll system).

Enquiries

  • Time rules enquiry

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