All discounts for a sales order, whether automatically retrieved or manually entered, can be viewed on the following levels:
- Order header (displays any Header-related discounts)
- Line level (displays any Line-related discounts)
Multiple discounts
If multiple line discounts exist, this is identified by the panel value *MULT in the Discount ID field on line level.
| Field | Definition |
|---|---|
| Disc amount | If a discount amount, or multiple discount amounts, or a mixture of discount amounts and discount percentages were applied on the line, this field displays the accumulated discount amount in transaction currency. |
| Disc % | If a discount percentage or multiple discount percentages were applied on the line, this field displays the accumulated discount percentage. |
View discounts from order header level
- Select the Work with sales orders menu item.
- Highlight the applicable Order header and click the Discounts option OR click Display or Change to drill down to the Order header, main info panel where you can click Fnc list and select Header discounts.
- You access the Header discounts panel. Click the Display option to view the details or Change to edit the details. To view the order line(s) that contributed to this header discount amount click the Contributing lines option.
View discounts from line level
- Select the Work with sales orders menu item.
- Highlight the applicable Order header and click the Line option.
- Highlight the applicable line and click Discounts or click Display or Change to drill down to the Order line, main info panel where you can click Fnc list and select Discounts.
- You access the Work with sales orders, Line discounts panel where you can view all the discounts for the line, including any header discounts.
Other locations (enquiry programs)
You can also find pricing/discount information in the following enquiry programs. See View sales pricing information for more detailed information.
- Detailed net price calculation enquiry: This is the main enquiry to use when you would like to take a closer look at how your line has been priced. It can be accessed from your line in both maintenance and enquiry. This enquiry will line up the starting price and how that was calculated, all the applied discounts and the intermediate price and finally the net price and any suggested retail price. For all price and discount sources you can drill down and also look at how these were set-up at the time of pricing.
- Customer service enquiry
- Customer price and discounts enquiry: This is good to use to see a breakdown of all of the pricing techniques that could be encountered by the sales price calculation routine for the entered customer alone or in combination with a quantity of the entered item.
- Sales pricing keys where-used enquiry
- Baskets enquiry
- Line connection enquiry
Related topics
- About working with pricing on a sales order
- Determine from where the sales price/discount was retrieved
- Manually price a sales order line
- Manually add a discount to a sales order line
- Retain/apply a manually added discount on future sales order lines
- Manually add a discount to a sales order header
- Re-price a sales order line
- Reset order summary discounts and re-run the calculation
- Fix negative prices
- View the total price of a sales order
- Print discounts
- Give FOC items as discount and its effect on any re-pricing
- View sales pricing information