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Return an item from non-conforming stock

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You handle a return from non-conforming stock in the same way as one from normal stock.

Prerequisites

  • In the Purchase order type table:
    • The purchase order type must be defined as a return order (i.e. Order/Return must be defined with 2).
    • The return order type must be specified to print a return note.
  • You need a valid non-conformity certificate number from the Non-conformity certificate file. Tip: Access the Non-conformity certificates enquiry to view existing certificates.
  • You must complete the NCC no field on the Add lines panel. This connects the return to a non-conformity certificate that belongs to a non-conforming stock.

See Return an item from normal stock for instructions on how to return stock.

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