The following describes how the system will automatically adjust a delivery schedule when the Not delivered quantity stated by the customer does not conform with the information in the Sales order line file in IBS Enterprise.
Prerequisites
In the previous delivery schedule sent by the customer, the following information was included:
| Schedule start date: Monday 1245 Schedule end date: Friday 1245 |
Day | Quantity to dispatch |
|---|---|---|
| Week 1245 | Mon | 100 |
| Tue | 100 | |
| Wed | 100 | |
| Thu | 100 | |
| Fri | 100 |
The customer creates and sends a new delivery schedule Tuesday evening in week 1245 with the following information:
| Schedule start date: Monday 1246 Schedule end date: Friday 1246 |
Day | Quantity to dispatch |
|---|---|---|
| 1246 | Mon | 200 |
| Tue | 200 | |
| Wed | 200 | |
| Thu | 200 | |
| Fri | 200 | |
| Not delivered | 400 | |
| Last delivery 1 | Mon 1245 | |
| Last delivery 2 | Fri 1244 | |
| Last delivery 3 | Thu 1244 |
The new delivery schedule is received in your company Wednesday morning in week 1245. At this time, dispatches according to the Sales order line file in IBS Enterprise are as follows:
| Week no | Day | Dispatched quantity | |
|---|---|---|---|
| 1245 | Mon | 100 | |
| Tue | 80 | No backlog of the remaining 20 | |
| Wed | |||
| Thu | |||
| Fri |
When retrieving the new delivery schedule, the system will automatically compare the information sent by the customer with the Sales order line file in IBS Enterprise according to the following:
| Schedule start date: Monday 1246 Schedule end date: Friday 1246 |
Qty | Comment 1 | Comment 2 |
|---|---|---|---|
| Information sent by customer in schedule | |||
| Not delivered | 400 | ||
| Last delivery 1 (Last delivery 2) (Last delivery 3) |
100 | Monday 1245: 100 (No relevance here) (No relevance here) |
This quantity is not included in the Not delivered quantity |
| Information in IBS Sales order line file | |||
| Delivered | 180 | Monday 1245: 100 Tuesday 1245: 80 |
|
| Not delivered | 300 | Wednesday 1245: 100 Thursday 1245: 100 Friday 1245: 100 |
|
| Difference | 20 | 400 – 380 | |
IBS Enterprise will update the “old” delivery schedule with the information in the new schedule according the following:
| Schedule start date: Wednesday 1245 Schedule end date: Tuesday 1246 |
Day | Quantity to dispatch |
|---|---|---|
| Week 1245 | Wed | 120 |
| Thu | 100 | |
| Fri | 100 | |
| Week 1246 | Mon | 100 |
| Thu | 100 |
Note: The difference of 20 is added to the first dispatch date in the new delivery schedule. According to this statement, the difference should be added to the Monday dispatch in week 1246. However, the system always updates the Schedule start date on the “old” delivery schedule when a new delivery schedule is received. This means that the first dispatch date in the new delivery schedule is Wednesday 1245.
Note: The Not delivered warning will be displayed when the new delivery schedule is retrieved.