Related topics
This panel displays the existing skill level matrix records that have been set up in your system.
Selection fields
Skill level table enquiry (SOR14104)
This enquiry displays the skill level of an individual engineer or a category of engineers. It is possible to define the skill level for a group of items or for an item. The service code given for a certain item or item group denote the special skill level for the item or item group that an engineer or engineer group has.
Skill level matrix is used in the service planning to find the most skillful engineer(s) for the service job.
- Engineer
- Engineer category
- The code from the Engineer category table indicates the category of the engineer.
- Item
- Displays a code from the Item file.
- Item group
- Displays a code from the Item group table.
- Service code 1
- Displays a code from the Service code 1 table.
- Service code 2
- Displays a code from the Service code 2 table.
- Service code 3
- Displays a code from the Service code 3 table.
- Service code 4
- Displays a code from the Service code 4 table.
- Skill level
- Displays the skill level for the engineer or the engineer category for the specified item (group or part of item). Valid entries are between 1 and 5, where 5 is the highest skill level.