The following fees can be applicable for a sales order and are calculated/applied during pick list confirmation or at invoicing (if the order is without pick list). Some fees could have been set up in advance and automatically retrieved by the system, while others can only be manually entered. Note: You can manually enter/change most of the fees at Sales order entry or at Pick list confirmation.
| Administration fee | Can be created by the system as a set amount and/or amount per order value limit. During order entry you have the possibility to automatically simulate a preliminary administration fee using the actual order value. You can change this fee at sales order entry or pick list confirmation or it can be entered manually in those two locations. |
| Invoice fee | Can be created by the system as a set amount and/or amount per order value limit. During order entry you have the possibility to automatically simulate a preliminary invoice fee using the actual order value. You can change this fee at sales order entry or pick list confirmation or it can be entered manually in those two locations. |
| Insurance fee | Can be calculated by the system as a percentage or you can manually enter a percentage or set amount at sales order entry or pick list confirmation. |
| Freight fee | Can be calculated by the system, based on either a minimum weight limit of the goods on the order or a fee per package regardless of the weight, or you can manually enter as an amount at sales order entry or at pick list confirmation. |
| Postage fee | Manually enter as an amount at sales order entry or at invoicing. |
| Surcharge fee | Can be created by the system and is applied at invoicing. |
Enquiries and printouts
- Customer service enquiry to view the estimated surcharge amount that will be added to the invoice. Here it is only an estimate since no actual sales order is entered in this enquiry. The cost of the packaging has not been calculated.
- Sales order enquiry
- Invoice enquiry
- Sales order printout
- Invoice printout